Endorsements

  
SYBAss Endorses GUEST
  
“One of the main goals of SYBAss is to elevate the level of professionalism throughout the superyacht industry, and professional training and qualifications play a vital role in achieving this. SYBAss is therefore pleased to support the GUEST programme, recognising as we do that the first-class yachts built by our members are only enjoyed to their full potential when operated by a first-class crew.”

Michael Breman, SYBAss President

  


   



,“The superyacht lifestyle that we as industry advocate towards (future) clients as ultimate and unrivalled experience, is majorly determined by the crew operating the yachts. The hardware our members build can be of the highest quality, but if the software is not in balance, the overall experience fails. The professionalism and consistency of crew service is therefore vital for the superyacht industry in order to thrive and further grow. SYBAss members recognize this importance and take responsibility by supporting its partner association PYA in developing training programmes.”

Theo Hooning, SYBAss’ Secretary General  
 

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​​MYBA Endorses GUEST     
  

“ MYBA is a worldwide professional trade association dedicated to the sale, purchase, charter and management of crewed superyachts.  Our objectives are to foster the highest standards of professional principles throughout the industry and this includes managing the expectations of our discerning clients.  As soon as our clients step on board, we hand responsibility for their well-being to the yacht’s crew, especially the interior crew, so it is crucial that we as an Association have complete faith in those charged with meeting their expectations.
 
The GUEST program is the platform for the improvement and recognition of professional standards amongst interior crew in the superyacht industry and MYBA is proud to support & endorse it.”
  
 
Fiona Maureso, MYBA President

  

  
ISS Endorses GUEST​

The mission of the ISS is to ensure sustainability and excellence in the global superyachting industry.  The ISS Board of Directors is united in viewing the positioning of this unparalleled experience to potential new owners and promoting superyachting favourably for the enjoyment of owners and charter guests alike as paramount. A cornerstone of achieving these goals is promoting professionalism throughout the industry, particularly to those who are in direct contact with our customers, namely, crew.








We believe that by endorsing PYA’s GUEST Program, we are meeting this objective twofold. First, GUEST provides direct training for the improvement of services provided onboard; and, second, GUEST provides educational opportunities while encouraging professionalism to the very individuals who set the tone through their direct interaction with yachting families and their friends.

ISS is therefore pleased to support the training offered through the GUEST program and acknowledges that training leads to higher levels of service and hospitality through learned competencies of excellence.”

Derik J. Wagner, ISS President
  
The PYA  Endorses GUEST 
  
“Although there is no mechanism in place to make interior training a mandatory requirement, as an industry, together, we do have the power and ability to make excellence in service training an industry-led standard”      

Andrew Schofield, PYA President