The GUEST Trainers & Benetti
Tuscany 2018
Thank you to Benetti for another successful event.
The written feedback received speaks for itself...
A few of our dedicated GUEST accredited trainers were again in action this Spring, during Benetti’s 18th Yachtmaster event in the beautiful Tuscan countryside resorts of the Hotel Spa Castelfalfi and adjacent Tabaccaia Hotel.
The three-day programme of presentations and meetings to bring awareness to and demonstrate selected modules of the GUEST programme proved to be another huge success, not only for our participating interior crew, but also in terms of enlightening the 200+ delegates, principally Captains who participated in the event, about the necessity of these expertly-created, industry-recognised training programmes for the interior crew aboard Superyachts.
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A huge thank you from us all to the sponsors Mariangela Oliveri of Oliverihome (www.oliverihome.com), Federica Brascugli from “Yachtique” (www.yachtique.it), Mirko Sodi from the Campari Academy, Rowen Smith (http://www.rowansmith.co.uk), Laura Carboni of Infinito Designs (www.infinito-design.it), Claudio Rigo of the JAB Anstoetz group in Germany (http://www.jab.de) and Marco Turoni of Aqua dell’ Elba (https://www.acquadellelba.it).
Last, but not least a special word of thanks to Paola Caccavallo, Nicole Giannecchini, Karen Bauer, their team from Benetti for all their hard work in making this event possible.
“…this event gave me an amazing overview. The whole experience was exciting and eye-opening. I treasure every piece of knowledge I take home with me”.
“A lovely experience – great explanations, advice and training”
“A very important experience, I will definitely use the information aboard”
“After my second year with the GUEST program, I am doing my job better and have more to teach my team. Felt like 100% was given to us”
“Awesome experience, Great teachers”
“Enjoyed every moment. It was well put together with so much information that is really applicable”
“Fantastic and Enthusiastic training”
“This training makes everybody’s job easier and the owners happier!”
“After 10 years in the industry, I still learnt new things”
“I loved ALL the training and the lecturers were AMAZING”
“I loved the enthusiasm and knowledge of the trainers”
check out past events
Thank you GUEST Trainers
Lynne Edwards: PYA Board member and part of the GUEST Exec Committee and GUEST approved Trainer. Lynne holds an HND in Hotel Catering and Institutional Management, with 10 years on-board yachts and over 30 years’ experience in yacht-related, luxury hotel and villa management divisions.
Renata : With a Bachelor degree in hotel management, Renata moved onto a 10 year career in the Cruise liners, then Maître D'Hôtel in the signature restaurant “Le Cordon Blue”, before workign for the Royal Family in the United Arab Emirates onboard thier yacht. She started as Chief Stewardess and was promoted to Hotel Manager/Purser onboard 92 meter MY Dubawi managing many special events and voyages for the family. Early 2016 Renata became a GUEST approved trainer working for LH.
Sachiko Katsurada: Sachi is a trained flower art florist from Japan who previously worked for Japan Airlines before moving to Montreal and then France to follow her passion as a florist. Aside from being a business owners, Sachi is also a GUEST approved Trainer and works for The Crew Academy teaching the GUEST Florisrty training.
Kim Woodey: CEO of KDW Training a GUEST approved Trainer and Training Provider. With 9 years’ experience working on board luxury yachts and 5 years in teaching. Extensive experience in project management, teambuilding and high end service with previous formal training in Laundry, Valet Service, Flowers and Wine.
Karen Passman: With over fifteen years’ experience developing managers, leaders and professionals, through facilitation, training, 1:1 coaching and assessment. Karen has a passion for developing people which is evident in her positive, enthusiastic and supportive style of delivery. To this end she has also become involved in the design and delivery of the MCA HELM (human element, leadership and management) courses, and the GUEST Leadership Module.
Angie Wallace: A former business owner and went on to be Chief Stewardess and Interior Manager during her nine year career in the luxury super yacht industry, progressing through the ranks to Purser from stewardess aboard busy private and charter yachts, along with her wealth of experience gained during build projects and refits.
